Our Process: A Clear Path from Idea to Launch

Starting a new website project can feel overwhelming. What are the steps? How long will it take? What do you need from me? These are all common questions.

At Blank Slate Co., we believe in a transparent, collaborative, and straightforward process. We’ve refined our approach to ensure every project runs smoothly, stays on track, and results in a store you can be proud of.

Here’s a look at our clear, five-step path from our first conversation to our ongoing partnership.

Step 1: Discovery & Strategy This is the most important phase. It all starts with a no-pressure discovery call where we learn about you, your brand, your products, and your goals. We'll discuss your challenges and what you want to achieve. From there, we map out a clear strategy and proposal that outlines the scope of work, timeline, and a fixed-price quote, so there are no surprises.

Step 2: Design & Build Once the strategy is agreed upon, the creative work begins. We'll build your complete website in a private, password-protected development store. This is where we bring your brand to life with a custom design, set up your products and collections, and ensure everything is mobile-friendly and running at top speed. You’ll be able to see the progress and provide feedback along the way.

Step 3: Systems & Handover This is where we implement the "smarts." We’ll set up the time-saving systems and workflows that are unique to your business—whether that’s streamlining your shipping process or setting up automated customer emails. Towards the end of this phase, we schedule a live video call to walk you through your new store and provide comprehensive training on how to manage everything yourself with confidence.

Step 4: Launch & Training This is the exciting part! Once you are 100% happy with everything, we connect your domain and officially launch your new Shopify store to the world. As part of our handover, we provide a comprehensive training session to ensure you and your team can manage your new store with complete confidence.

Step 5: Ongoing Partnership & Support Your website is a living part of your business, and our partnership doesn't end at launch. For business owners who want continued peace of mind and an expert in their corner, we offer flexible monthly support plans. Whether you need help with site updates, want to implement new features, or just have a question, our support plans ensure you always have a trusted partner to turn to. This allows you to focus on running your business, knowing your most important asset is always taken care of.

Conclusion Our process is designed to be clear, professional, and collaborative, leading to a successful launch and a strong, ongoing partnership. Our goal is to make building and running a world-class e-commerce site a seamless and enjoyable experience.